One of my clients rang me recently in a panic – they had just received a notice from the Fair Work Ombudsman with a claim from an ex-employee that they had been underpaid. The Fair Work Ombudsman was offering to mediate the claim, and as an alternative to a full-blown hearing, mediation was a much

Clear HR policies set the benchmark for your employees and organisation to perform at their best. Which are the most important policies that should be in place? This is the start of a blog series where I shall cover a number of key topics for creating inspiring fantastic workplaces that brings out the best in your